Quick, practical answers for ordering, delivery, payment, returns and order issues.
Can I order as a guest?
Yes. An account is optional. Enter your name, mobile number and delivery address at checkout.
How do I track an order?
Use your order number and the mobile number used for the order from My Jayvi → Track order.
What happens after I place an order?
For UPI orders, the order waits for payment verification. COD orders move to order received.
Where do you deliver?
Jayvi Foods is currently configured for delivery across India.
When is delivery free?
Orders at or above ₹599 qualify for free delivery. Smaller orders use the configured delivery charge.
How long does delivery take?
The current store estimate is 4–8 days, subject to location and PIN code.
How can I pay?
UPI QR is available when enabled by the store. COD can be enabled by Admin when supported.
How do I submit UPI proof?
After payment, enter the UTR/reference number shown by your UPI app.
What if there is an issue with my order?
Contact Jayvi's team with your order number and registered mobile number.
WhatsApp
Chat directly with Jayvi's team for order or delivery questions.